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Terms & Conditions

Please read the following TERMS AND CONDITIONS of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the India and other copyright laws, and is the property of TRIPONTHIS.IN BY REGALE VOYAGE


You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Insider.in or to purchase Insider.in products.


Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by TRIPONTHIS.IN BY REGALE VOYAGE.


TRADEMARKS

All trademarks, service marks and trade names of Insider.in used in the site are trademarks or registered trademarks of TRIPONTHIS.IN BY REGALE VOYAGE.


PAYMENT METHODS

We accept Visa, MasterCard, American Express, Debit Cards and Net Banking.


PRICING, AVAILABILITY AND SEAT CONFIRMATION

TRIPONTHIS.IN BY REGALE VOYAGE is a booking platform and sells seats in tours on behalf of Tour/Event organisers and therefore has no control on its availability and pricing.


After the payment is complete, you will receive a confirmation page or email that must be shown at the event venue to redeem your tickets.


If you do not receive a confirmation number after submitting payment information, or if you experience an error message or service interruption after submitting payment information, please get in touch with our customer service department to confirm whether the order has been placed or not. We don’t want you to lose money in case you assume that an order was not placed because you failed to receive confirmation.


While purchasing tickets, you are limited to a specific number of tickets you can buy per event.


CANCELLATION POLICY

No Refund shall be made with respect to the initial booking amount for any cancellations. However

  1. If cancellations are made 30 days before the start date of the trip, 50% of the trip cost will be charged as cancellation fees.
  2. If cancellations are made 15-30 days before the start date of the trip, 75% of the trip cost will be charged as cancellation fees.
  3. If cancellations are made within 0-15 days before the start date of the trip, 100% of the trip cost will be charged as cancellation fees.
  4. In the case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases, the operator will try his best to provide an alternate feasible activity. However, no refund will be provided for the same.

REFUND POLICY

Refund will be processed within 15 working days from the time of cancellation.

DELIVERY

1. Confirmations

Email confirmation: Your booking confirmation will be sent via an email.

SMS confirmation: Your booking confirmation will be sent via an SMS.


In case of physical tickets, we will deliver them to your address confirmed on the website.


In all of the above options, you will need to produce the credit or debit card used to purchase the tickets for picking up the tickets at the venue. If the card user is not picking up the tickets herself/himself, an authorisation with the photocopy of this card signed by the cardholder needs to be produced. The signature on the card will be matched against the one used for authorisation.